Holiday Retirement Career Opportunities
Sales & marketing - experience
(0 = none, 5 = expert)




















Computer experience - using basic programs such as email, Word and Excel
(0 = none, 5 = expert)




















The work schedule for both partners is full time and will require some evenings and weekends. Is that acceptable to you?
Please note that this position is no longer available.
If you would like to be considered for similar opportunities now or in the future, feel free to apply and/or set up a notifier for yourself.
Community Co-Managers
OH - Toledo
or
Apply with

This is a unique opportunity to work with your partner (spouse, sibling, friend) as a two-person team co-managing one of our independent senior living communities.

You and your partner each have unique skills. When you combine those skills, you create the whole of what we are seeking. You are a team with the kind of business knowledge and savvy required to run any business, coupled with the people skills to effectively supervise staff and provide great customer service to our seniors. If you would enjoy the challenges of co-managing a business and would enjoy doing so as part of a warm and close community, this could be a rewarding career for you.
 
You will earn a comfortable salary, excellent benefits, be part of a bonus plan and have virtually all of your day-to-day living expenses covered, all of which add up to an attractive compensation package. Included in that package: an onsite, rent-free apartment with a full kitchen, a pet-friendly community, paid utilities, housekeeping services, three chef-prepared meals each day, and much, much more. (See the Why Holiday tab below for a comprehensive list of benefits and perks.)

The simplest definition of Holiday Retirement is that we’re the nation’s leading provider of Independent Living and a robust family of more than 300 senior living communities. Holiday Retirement is in the business of providing security, comfort, and value to seniors seeking a fulfilling lifestyle in a welcoming environment. But we are so much more than that. See the About Us tab below to find out what we mean.
 

Requirements

Our most important requirement is that both of you value and exemplify "The Holiday Touch," our term for the genuine warmth, empathy and respect with which we treat our residents and staff. You will also need to have the business knowledge and experience to take care of all the many components of the job that have to do with running a successful business. 

If you have the right attitude and solid business experience, we can teach you the specifics of this business. What we cannot teach you is "heart" which is the foundation of "The Holiday Touch." It creates the sense of family and friendship that defines our communities and our company.

While previous experience serving seniors or eldercare is a plus, it is not required. We are looking for a combined skillset between the two of you. The total package of competencies would include:  
  • Business/operational and financial management experience including supervision, customer service, budgeting, purchasing, payroll, and accounts payable/receivable.
  • Demonstrable relationship sales skills, honed within a longer sales cycle environment.  Quick question for you - click here
  • A demonstrated ability to work in a team setting, both with your partner/spouse and with other staff.
  • The willingness to "roll up your sleeves" and pitch in with whatever is needed.
  • The ability to remain focused, patient and steady in accomplishing multiple tasks with competing priorities.
  • Strong attention to detail.
  • Solid written and verbal communication skills.
  • Experience with computers and proficiency in MS-Word with some exposure to MS-Excel.  Experience with a database program would be a big plus.  Quick question for you - click here
Willingness to relocate within your general region, although not required, will aid in your career growth. (We would consider your preferences and may help with relocation costs).

 

The Role

Working together with your partner, and living together onsite, you will co-manage one of our 300+ independent retirement communities. You will report to and partner with a Lead Community Manager team, to provide leadership to the Community's staff that ensures our resident seniors enjoy the life they've earned. Each community typically employs 25-30 associates including housekeepers, servers, an executive chef, enrichment coordinator, bus driver, and maintenance. 

Not surprisingly, this opportunity isn't for everyone. It combines many responsibilities including supervising and scheduling staff, handling accounting, administrative and managerial tasks, helping serve meals, coordinating events, marketing to prospective residents, and much more. If you’ve owned or run a business before, you know how it works – you chip in wherever needed to make sure the job gets done.
 
In addition you'll respond to a wide variety of care issues that arise in a Community that may include 100 or more residents. If, together you and your partner have the physical and emotional fortitude, combined with business or operations management, and some sales experience, we encourage you to read on.
 
Your roles in the community are critical and would most closely align with the title “Assistant Manager.” You are the team in charge when the Lead Community Managers are enjoying their days off. Your scheduled time includes nights.  That means you will be responsible for responding to emergency calls from residents on those nights. One or both of you could be up in the middle of the night so it’s important that you understand and are comfortable with that.  Quick question for you - click here
 
Although the role is challenging, we will ensure you are well prepared with three+ weeks of dedicated training during which we will , cover all aspects of Community management and operation, including managing staff, and sales and marketing within the Senior Care marketplace.

Following your training, your own two-person team’s division of labor will depend on the individual experience and competencies each of you have.  Again, we are looking for a combination of skills and experience that make up a total package of the skills necessary for success in this combined role. The work will fall along these lines:
 
Sales and marketing.  We have a Sales Leader for each community and you will work cohesively with him/her to keep your Community occupied. This includes following up on leads, conducting site tours, and in some cases doing cold calling.  Typically, either you or your partner is comfortable doing this and would take responsibility for this component of the job.

Administrative duties including:  invoice processing, payroll processing, hiring and orientation of new associates joining the team.
 
The rest of your time will be taken up with supervisory matters and making sure the residents are receiving the care we have promised them, pitching in wherever necessary.

Why Holiday

The Opportunity – If you have the right combination of business acumen, leadership skills and compassion there is potential for a long and rewarding career with Holiday Retirement. Consider: there are more than 75 million Baby Boomers in the US, and this generation is about to become the largest and wealthiest over-50 consumer group in US history. This is the fastest growing segment of the population: 35 million Americans are 65 or older and 4.2 million are 85 or older. Life expectancy is increasing dramatically; they’ll all want someplace like Holiday Retirement to live.
 
Associate Pay - We offer associates a comprehensive total rewards pay plan, which includes competitive wages, health care benefits, retirement plans, associate recognition opportunities, and more.
 
Benefits - Holiday invests in our full-time associates by offering them and their eligible dependents medical, dental, and vision coverage, as well as company-sponsored life insurance. Additional life insurance and accidental death and dismemberment insurance is also available for associates to purchase to cover themselves and their dependents.
 
Management Bonus – Every manager qualifies for one of two bonus structures and can earn bonuses on a consistent basis.
 
Employee Assistance Program (EAP) - This program is available to associates and members of their household to assist through personal, professional, legal, and financial issues. The EAP offers unlimited counseling over the phone as well as multiple face-to-face sessions with experienced professionals.
 
Flexible Savings Accounts (FSAs) - Available to associates and their eligible dependents to pay for qualified out-of-pocket healthcare and dependent care expenses with pretax dollars.
 
Meals - Community associates who work during a mealtime receive a complimentary meal.
 
Perks and Discounts - Holiday partners with more than 30,000 major retailers to provide associates and their families exceptional saving opportunities on things like cellular phone service, personal vacations, dining, electronics, computers, and automobiles.
 
Retirement Savings (401k and Roth) - All full and part-time employees 21 years or older are eligible to participate in the 401(k) plan on a pre-tax basis. In addition to the traditional 401(k) savings plan, Holiday offers a Roth post-tax deferral option. Holiday directly contributes a 100% dollar-for-dollar combined match up to 4%!
 
Short and Long Term Disability - These plans provide up to 60% non-taxable income replacement if you are unable to work due to a non-work related injury or illness.
 
Time Off and Holidays - Holiday offers full-time associates paid vacation, eight paid holidays, and sick pay to help them get well, relax, and pursue their interests.
 
Travel Assistance -This program includes helpful information and services before you leave home and when an emergency occurs while traveling.
 
We are Rewarding and Fun - Holiday’s Rewards and Recognition program is all about recognizing inspiration and passing it on. With over 33,000 residents and 11,000 associates in 300-plus communities, we have a lot of inspiration to share. Our program is exclusively designed to reach all of our associates and appreciate them for the unique value they bring to our residents.
 
Holiday Award Certificate - This award offers hourly community associates paycheck bonus awards of up to $100 dollars for contributions above and beyond community expectations.
 
WOW Points - Developed in partnership with the Perks and Discounts benefit, WOW Points are like cash. They can be combined with deep discounts through the Perks program on items associates value most. This reward is available only to Home Office, regional, and community leaders at this time.
 
Touch of Excellence Award - This award is the pinnacle of achievement for service at Holiday. Starting in 2015, we will award over 150 associates with a trip to an exciting destination with a guest for a once-in-a-lifetime experience of adventure and fun.
 
Associate Week - Every year, prior to the Labor Day Weekend, we celebrate our associates’ contributions with a week filled with activities, games, contests, and food. Every community has its own assortment of events that reflects its unique personality.
 
Charitable Giving - Holiday is dedicated to contributing positively to our local communities through a variety of industry related charities like Outward Bound, ALS, and executive board memberships. Our partnerships have built strong relationships and bonds that tie us to the causes we are most passionate about.
 
Employee Engagement Surveys - Every year Holiday empowers associates to tell us how we’re doing and how we can improve. We learn a lot from just listening.

Keys to Success

We run our Communities as small businesses.  If you have run a business you know it takes a strong work ethic, a drive, the ability to wear many hats and the understanding that if you don’t treat people well, then your business won’t do well. 
 
This is how we will gauge your success:
  • When the Lead Community Managers are off duty, things in your Community run seamlessly.
  • Your development as a team (balanced workload).
  • The financial success of the Community including turnover of residents and staff.
  • Site visits where the Community is evaluated.
  • In a year’s time, you are ready to move into a Lead Community Manager role. You don’t have to move up but are ready if you want to.
You will need to be able to juggle a lot of responsibilities while maintaining a calm and upbeat attitude -- it takes both physical and emotional stamina. Resident emergencies can pop up at any time, from a simple situation such as "I locked my keys in my apartment" to more challenging ones. It may happen that a resident passes away and you'll spend a couple of hours comforting the family and taking care of logistics, and then have to put on a smile and help serve dinner.

In addition you'll need to truly enjoy working alongside your partner or spouse; you will be together a lot!

Clearly it takes a special kind of person, a special kind of team and a special kind of working couple to succeed in this role. Compassion, humility, business acumen and a commitment to serving others are absolute requirements. If you have heart and excel at taking care of people, and you run the business side well, you will be successful. 
 

About Us

Life at Holiday

The simplest definition of Holiday Retirement is that we’re the nation’s leading provider of Independent Living and a robust family of more than 300 senior living communities. Holiday Retirement is in the business of providing security, comfort, and value to seniors seeking a fulfilling lifestyle in a welcoming environment. But really, we’re so much more than that.

Our residents know that they’re experiencing something special here they couldn’t enjoy anywhere else. From exceptional, freshly made cuisine, to a full calendar of life-enriching programs and activities, life at Holiday is everything most seniors dreamed their retirement would be.

A pioneer then, a leader now

When Holiday Retirement was founded in 1971, it set out to create an independent living lifestyle unlike anything seniors had ever experienced before: cheerful communities filled with friendly, accepting neighbors, live-in managers dedicated to the happiness and well-being of each resident, innovative activities, programs and travel opportunities for fun and personal growth, and all the chores and details of daily life taken care of.

The Holiday Touch

There’s just something very special about life at Holiday that makes it unlike any other place on earth. It’s the warm, accepting community of neighbors who feel more like family. It’s the devoted staff who see this as more of a calling than a job, providing unrivaled service, compassion and care. And it’s the unique feeling of being right where you belong, a feeling of being at home. We call it The Holiday Touch, and it’s what makes life at Holiday Retirement so special.

 

This is a unique opportunity to work with your partner (spouse, sibling, friend) as a two-person team co-managing one of our independent senior living communities.

You and your partner each have unique skills. When you combine those skills, you create the whole of what we are seeking. You are a team with the kind of business knowledge and savvy required to run any business, coupled with the people skills to effectively supervise staff and provide great customer service to our seniors. If you would enjoy the challenges of co-managing a business and would enjoy doing so as part of a warm and close community, this could be a rewarding career for you.
 
You will earn a comfortable salary, excellent benefits, be part of a bonus plan and have virtually all of your day-to-day living expenses covered, all of which add up to an attractive compensation package. Included in that package: an onsite, rent-free apartment with a full kitchen, a pet-friendly community, paid utilities, housekeeping services, three chef-prepared meals each day, and much, much more. (See the Why Holiday tab below for a comprehensive list of benefits and perks.)

The simplest definition of Holiday Retirement is that we’re the nation’s leading provider of Independent Living and a robust family of more than 300 senior living communities. Holiday Retirement is in the business of providing security, comfort, and value to seniors seeking a fulfilling lifestyle in a welcoming environment. But we are so much more than that. See the About Us tab below to find out what we mean.
 

Requirements

Our most important requirement is that both of you value and exemplify "The Holiday Touch," our term for the genuine warmth, empathy and respect with which we treat our residents and staff. You will also need to have the business knowledge and experience to take care of all the many components of the job that have to do with running a successful business. 

If you have the right attitude and solid business experience, we can teach you the specifics of this business. What we cannot teach you is "heart" which is the foundation of "The Holiday Touch." It creates the sense of family and friendship that defines our communities and our company.

While previous experience serving seniors or eldercare is a plus, it is not required. We are looking for a combined skillset between the two of you. The total package of competencies would include:  
  • Business/operational and financial management experience including supervision, customer service, budgeting, purchasing, payroll, and accounts payable/receivable.
  • Demonstrable relationship sales skills, honed within a longer sales cycle environment.  Quick question for you - click here
  • A demonstrated ability to work in a team setting, both with your partner/spouse and with other staff.
  • The willingness to "roll up your sleeves" and pitch in with whatever is needed.
  • The ability to remain focused, patient and steady in accomplishing multiple tasks with competing priorities.
  • Strong attention to detail.
  • Solid written and verbal communication skills.
  • Experience with computers and proficiency in MS-Word with some exposure to MS-Excel.  Experience with a database program would be a big plus.  Quick question for you - click here
Willingness to relocate within your general region, although not required, will aid in your career growth. (We would consider your preferences and may help with relocation costs).

 

The Role

Working together with your partner, and living together onsite, you will co-manage one of our 300+ independent retirement communities. You will report to and partner with a Lead Community Manager team, to provide leadership to the Community's staff that ensures our resident seniors enjoy the life they've earned. Each community typically employs 25-30 associates including housekeepers, servers, an executive chef, enrichment coordinator, bus driver, and maintenance. 

Not surprisingly, this opportunity isn't for everyone. It combines many responsibilities including supervising and scheduling staff, handling accounting, administrative and managerial tasks, helping serve meals, coordinating events, marketing to prospective residents, and much more. If you’ve owned or run a business before, you know how it works – you chip in wherever needed to make sure the job gets done.
 
In addition you'll respond to a wide variety of care issues that arise in a Community that may include 100 or more residents. If, together you and your partner have the physical and emotional fortitude, combined with business or operations management, and some sales experience, we encourage you to read on.
 
Your roles in the community are critical and would most closely align with the title “Assistant Manager.” You are the team in charge when the Lead Community Managers are enjoying their days off. Your scheduled time includes nights.  That means you will be responsible for responding to emergency calls from residents on those nights. One or both of you could be up in the middle of the night so it’s important that you understand and are comfortable with that.  Quick question for you - click here
 
Although the role is challenging, we will ensure you are well prepared with three+ weeks of dedicated training during which we will , cover all aspects of Community management and operation, including managing staff, and sales and marketing within the Senior Care marketplace.

Following your training, your own two-person team’s division of labor will depend on the individual experience and competencies each of you have.  Again, we are looking for a combination of skills and experience that make up a total package of the skills necessary for success in this combined role. The work will fall along these lines:
 
Sales and marketing.  We have a Sales Leader for each community and you will work cohesively with him/her to keep your Community occupied. This includes following up on leads, conducting site tours, and in some cases doing cold calling.  Typically, either you or your partner is comfortable doing this and would take responsibility for this component of the job.

Administrative duties including:  invoice processing, payroll processing, hiring and orientation of new associates joining the team.
 
The rest of your time will be taken up with supervisory matters and making sure the residents are receiving the care we have promised them, pitching in wherever necessary.

Why Holiday

The Opportunity – If you have the right combination of business acumen, leadership skills and compassion there is potential for a long and rewarding career with Holiday Retirement. Consider: there are more than 75 million Baby Boomers in the US, and this generation is about to become the largest and wealthiest over-50 consumer group in US history. This is the fastest growing segment of the population: 35 million Americans are 65 or older and 4.2 million are 85 or older. Life expectancy is increasing dramatically; they’ll all want someplace like Holiday Retirement to live.
 
Associate Pay - We offer associates a comprehensive total rewards pay plan, which includes competitive wages, health care benefits, retirement plans, associate recognition opportunities, and more.
 
Benefits - Holiday invests in our full-time associates by offering them and their eligible dependents medical, dental, and vision coverage, as well as company-sponsored life insurance. Additional life insurance and accidental death and dismemberment insurance is also available for associates to purchase to cover themselves and their dependents.
 
Management Bonus – Every manager qualifies for one of two bonus structures and can earn bonuses on a consistent basis.
 
Employee Assistance Program (EAP) - This program is available to associates and members of their household to assist through personal, professional, legal, and financial issues. The EAP offers unlimited counseling over the phone as well as multiple face-to-face sessions with experienced professionals.
 
Flexible Savings Accounts (FSAs) - Available to associates and their eligible dependents to pay for qualified out-of-pocket healthcare and dependent care expenses with pretax dollars.
 
Meals - Community associates who work during a mealtime receive a complimentary meal.
 
Perks and Discounts - Holiday partners with more than 30,000 major retailers to provide associates and their families exceptional saving opportunities on things like cellular phone service, personal vacations, dining, electronics, computers, and automobiles.
 
Retirement Savings (401k and Roth) - All full and part-time employees 21 years or older are eligible to participate in the 401(k) plan on a pre-tax basis. In addition to the traditional 401(k) savings plan, Holiday offers a Roth post-tax deferral option. Holiday directly contributes a 100% dollar-for-dollar combined match up to 4%!
 
Short and Long Term Disability - These plans provide up to 60% non-taxable income replacement if you are unable to work due to a non-work related injury or illness.
 
Time Off and Holidays - Holiday offers full-time associates paid vacation, eight paid holidays, and sick pay to help them get well, relax, and pursue their interests.
 
Travel Assistance -This program includes helpful information and services before you leave home and when an emergency occurs while traveling.
 
We are Rewarding and Fun - Holiday’s Rewards and Recognition program is all about recognizing inspiration and passing it on. With over 33,000 residents and 11,000 associates in 300-plus communities, we have a lot of inspiration to share. Our program is exclusively designed to reach all of our associates and appreciate them for the unique value they bring to our residents.
 
Holiday Award Certificate - This award offers hourly community associates paycheck bonus awards of up to $100 dollars for contributions above and beyond community expectations.
 
WOW Points - Developed in partnership with the Perks and Discounts benefit, WOW Points are like cash. They can be combined with deep discounts through the Perks program on items associates value most. This reward is available only to Home Office, regional, and community leaders at this time.
 
Touch of Excellence Award - This award is the pinnacle of achievement for service at Holiday. Starting in 2015, we will award over 150 associates with a trip to an exciting destination with a guest for a once-in-a-lifetime experience of adventure and fun.
 
Associate Week - Every year, prior to the Labor Day Weekend, we celebrate our associates’ contributions with a week filled with activities, games, contests, and food. Every community has its own assortment of events that reflects its unique personality.
 
Charitable Giving - Holiday is dedicated to contributing positively to our local communities through a variety of industry related charities like Outward Bound, ALS, and executive board memberships. Our partnerships have built strong relationships and bonds that tie us to the causes we are most passionate about.
 
Employee Engagement Surveys - Every year Holiday empowers associates to tell us how we’re doing and how we can improve. We learn a lot from just listening.

Keys to Success

We run our Communities as small businesses.  If you have run a business you know it takes a strong work ethic, a drive, the ability to wear many hats and the understanding that if you don’t treat people well, then your business won’t do well. 
 
This is how we will gauge your success:
  • When the Lead Community Managers are off duty, things in your Community run seamlessly.
  • Your development as a team (balanced workload).
  • The financial success of the Community including turnover of residents and staff.
  • Site visits where the Community is evaluated.
  • In a year’s time, you are ready to move into a Lead Community Manager role. You don’t have to move up but are ready if you want to.
You will need to be able to juggle a lot of responsibilities while maintaining a calm and upbeat attitude -- it takes both physical and emotional stamina. Resident emergencies can pop up at any time, from a simple situation such as "I locked my keys in my apartment" to more challenging ones. It may happen that a resident passes away and you'll spend a couple of hours comforting the family and taking care of logistics, and then have to put on a smile and help serve dinner.

In addition you'll need to truly enjoy working alongside your partner or spouse; you will be together a lot!

Clearly it takes a special kind of person, a special kind of team and a special kind of working couple to succeed in this role. Compassion, humility, business acumen and a commitment to serving others are absolute requirements. If you have heart and excel at taking care of people, and you run the business side well, you will be successful. 
 

About Us

Life at Holiday

The simplest definition of Holiday Retirement is that we’re the nation’s leading provider of Independent Living and a robust family of more than 300 senior living communities. Holiday Retirement is in the business of providing security, comfort, and value to seniors seeking a fulfilling lifestyle in a welcoming environment. But really, we’re so much more than that.

Our residents know that they’re experiencing something special here they couldn’t enjoy anywhere else. From exceptional, freshly made cuisine, to a full calendar of life-enriching programs and activities, life at Holiday is everything most seniors dreamed their retirement would be.

A pioneer then, a leader now

When Holiday Retirement was founded in 1971, it set out to create an independent living lifestyle unlike anything seniors had ever experienced before: cheerful communities filled with friendly, accepting neighbors, live-in managers dedicated to the happiness and well-being of each resident, innovative activities, programs and travel opportunities for fun and personal growth, and all the chores and details of daily life taken care of.

The Holiday Touch

There’s just something very special about life at Holiday that makes it unlike any other place on earth. It’s the warm, accepting community of neighbors who feel more like family. It’s the devoted staff who see this as more of a calling than a job, providing unrivaled service, compassion and care. And it’s the unique feeling of being right where you belong, a feeling of being at home. We call it The Holiday Touch, and it’s what makes life at Holiday Retirement so special.

 

Holiday Retirement is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
or
Apply with